Privacy Policy for UniGo
Education
UniGo Education ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with Indian laws, specifically the Information Technology Act, 2000 and the Reasonable Security Practices and Procedures and Sensitive Personal Data or Information rules under the act.
By accessing our website, using our services, or interacting with us, you agree to the terms and conditions outlined in this Privacy Policy. If you do not agree with this policy, please do not use our services.
1. Information We Collect
We collect several types of personal data to provide our services, including but not limited to:
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Personal Identification Information: Name, email address, phone number, date of birth, educational qualifications, academic records, nationality, and other personally identifiable information relevant to your study abroad aspirations.
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Sensitive Personal Data or Information (SPDI): We may collect sensitive data such as passport details, financial information, and health data if necessary for certain services like visa assistance or educational loans.
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Usage Data: Information about how you use our website, services, and platform, including your IP address, browser type, device information, operating system, and page interactions.
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Communication Data: Information you provide when you contact us or engage in communications with us (emails, support queries, etc.).
Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance user experience and collect information about website usage.
2. How We Use Your Information
We use the personal information collected for the following purposes:
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Provision of Services: To assess your academic and career goals, provide career counseling, suggest suitable universities, help with the application process, and facilitate study abroad opportunities.
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Communication: To communicate with you regarding your inquiries, application status, updates on our services, and other relevant information.
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Improvement of Services: To analyze user behavior and improve our website, platform, and the overall service experience.
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Marketing and Promotions: To send you promotional content, newsletters, and updates about our services, which you may opt out of at any time.
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Legal Compliance: To comply with legal obligations, enforce our terms of service, resolve disputes, and protect our rights.
3. Sensitive Personal Data or Information (SPDI)
Under Indian law, "Sensitive Personal Data or Information" (SPDI) includes personal details such as:
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Financial information (bank account details, credit card information)
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Passport and visa details
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Health information
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Any other information classified as sensitive under applicable laws
We collect and process sensitive personal data only when it is necessary for the provision of specific services (such as visa assistance or education loans). We will obtain explicit consent from you before collecting, processing, or sharing such sensitive information.
4. How We Share Your Information
We may share your personal information under the following circumstances:
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With Educational Institutions and Partners: We may share your data with universities, colleges, and other educational institutions to facilitate your study abroad applications, guidance, and related services.
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Third-Party Service Providers: We may engage trusted third-party service providers for payment processing, website hosting, data analytics, marketing, and other services necessary for business operations. These service providers will be required to handle your data in accordance with this Privacy Policy.
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Legal Compliance: We may disclose your personal information if required to do so by law, regulation, or legal process, or to protect our rights, property, or safety, and that of our users or the public.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If we no longer require your data for these purposes, we will securely delete or anonymize your data in compliance with applicable data retention laws.
6. Data Security
We implement reasonable security measures to protect the personal information you provide, including encryption, firewalls, and access controls. However, no method of data transmission over the internet or method of electronic storage can be guaranteed 100% secure. We strive to protect your personal data but cannot guarantee its absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website to enhance user experience, analyze trends, and gather demographic information. Cookies are small data files stored on your device. You can manage cookies through your browser settings and opt-out of certain cookies. However, disabling cookies may affect the functionality of certain parts of our website.
8. Third-Party Links
Our website may contain links to third-party websites. Please note that we do not control or operate these third-party sites, and they may have their own privacy policies. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review their privacy policies before submitting any personal data.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect or process personal data from children. If you are a parent or guardian and believe that we have inadvertently collected personal information from a child, please contact us immediately at hello@unigoeducation.in to have this data removed.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise your rights as outlined above, please contact us at:
UniGo Education
Email: hello@unigoeducation.in